01Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide when you contact us, request support, submit a machine placement inquiry, or complete another form on our website.
This information may include:
- Name
- Email address
- Phone number
- Company or organization name
- Venue or property information
- Business address or proposed machine location
- Details about a machine placement inquiry
- Machine ID or machine location
- Purchase date and approximate purchase time
- Purchase amount
- The last four digits of a payment card, if you voluntarily provide them for support purposes
- Photographs, screenshots, or other files you choose to submit
- Messages, questions, and other information you provide to us
We do not ask website visitors to submit full payment card numbers, CVV security codes, PINs, banking passwords, or account passwords through our support or contact forms.
Location Information
If you choose to use a “Use My Location” or similar feature in our machine finder, your browser may request permission to access your device’s location.
When technically configured to do so, location information may be processed within your browser to help identify or sort nearby Pull Vending locations. You can deny or disable location access through your browser or device settings.
Typing a city, ZIP code, or other location into the machine finder may also provide us or our service providers with the information necessary to perform that search.
Technical and Usage Information
When you access our website, certain technical information may be collected automatically by our website hosting, security, or infrastructure providers.
Depending on our configuration, this information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages requested or visited
- Referring website
- Approximate geographic information derived from an IP address
- Date and time of access
- Diagnostic, security, and server log information
This information is generally used to operate, secure, troubleshoot, and improve the website.
02How We Use Information
We may use information we collect to:
- Respond to questions and inquiries
- Provide customer support
- Investigate transaction or machine-related issues
- Verify details associated with a support request
- Evaluate potential machine placement opportunities
- Communicate with businesses, property owners, and venue operators
- Coordinate installation or operation of Pull Vending machines
- Maintain and improve our website
- Protect our website, machines, customers, and business from fraud or misuse
- Troubleshoot technical problems
- Maintain appropriate business records
- Comply with applicable laws and legal obligations
- Establish, exercise, or defend legal claims
We do not use information collected through our website for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required.
03Payments at Pull Vending Machines
Payment transactions made at Pull Vending machines may be processed using third-party payment terminals, payment processors, acquiring banks, wireless payment technology, or other payment service providers.
Payment card information entered, inserted, swiped, or tapped at a vending machine is processed through the applicable payment system and is subject to that provider’s privacy and security practices.
The Pull Vending website does not collect full payment card numbers through its contact or support forms.
For customer support purposes, we may ask for limited transaction information such as:
- Machine location or machine ID
- Purchase date
- Approximate purchase time
- Purchase amount
- Last four digits of the payment card
Do not send us your full card number, CVV, PIN, or banking password.
Payment processor information may be added to this policy once the payment technology used across Pull Vending machines is finalized.
We may disclose information to service providers and vendors that perform services on our behalf or help us operate our business.
Depending on the services we use, these providers may include:
- Website hosting providers
- Cloud infrastructure providers
- Email providers
- Form delivery services
- Customer-support providers
- Payment technology providers
- Machine management or telemetry providers
- Security and fraud-prevention providers
- Professional advisers such as attorneys, accountants, or insurers
These providers may access information only as appropriate to perform services for us or as otherwise permitted by law and their applicable agreements.
We may also disclose information:
- When required by law, subpoena, court order, or other legal process
- To protect the rights, property, safety, or security of Pull Vending, our customers, or others
- To investigate suspected fraud, misuse, or illegal activity
- In connection with a merger, financing, acquisition, sale of assets, reorganization, or similar business transaction
Sale of Personal Information
Pull Vending does not currently sell personal information in exchange for monetary compensation.
We also do not currently use personal information collected through this website for third-party targeted advertising.
If our practices materially change, we will update this Privacy Policy and provide any choices required by applicable law.
Our website may use cookies or similar technologies that are necessary for website functionality, security, performance, preferences, or other operational purposes.
We do not currently use third-party advertising cookies or advertising pixels on the website.
If analytics, advertising, or additional tracking technologies are introduced in the future, this Privacy Policy will be updated as appropriate and any legally required consent or opt-out mechanisms will be implemented.
Your browser may allow you to block, delete, or restrict cookies. Certain website functionality may not work correctly if necessary cookies are disabled.
06Analytics
Pull Vending does not currently use third-party behavioral advertising analytics to create advertising profiles of website visitors.
Basic website performance, security, server, or infrastructure data may still be collected by our hosting and technology providers as part of providing their services.
If we implement additional analytics services in the future, we will update this Privacy Policy as appropriate.
07Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Retention periods may vary depending on the type of information and why it was collected.
For example, information may be retained as necessary to:
- Respond to inquiries
- Provide customer support
- Investigate transaction issues
- Evaluate machine placement opportunities
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Enforce agreements
- Protect our legal rights
- Satisfy tax, accounting, insurance, or legal requirements
When information is no longer reasonably needed, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable practices and legal obligations.
08Your Privacy Choices and Rights
Depending on where you live and the laws applicable to Pull Vending’s processing of your information, you may have certain privacy rights.
Those rights may include the ability to request:
- Confirmation of whether we process your personal information
- Access to certain personal information we maintain about you
- Correction of inaccurate personal information
- Deletion of certain personal information
- A portable copy of certain personal information
- Information regarding how certain personal information is used or disclosed
- Opt-out of certain uses involving targeted advertising, sale of personal information, or qualifying profiling, where applicable
Not every right applies in every jurisdiction or circumstance.
Pull Vending does not currently sell personal information or use information collected through this website for third-party targeted advertising.
Submitting a Privacy Request
To submit a privacy-related request, please use our contact page at:
You may also contact us using the privacy or general contact email displayed on our website once available.
We may need to request additional information to reasonably verify your identity before processing certain requests.
Authorized agents may submit requests where permitted by applicable law, although we may require reasonable proof of authorization.
Where applicable law provides a right to appeal our decision regarding a privacy request, you may submit an appeal using the same contact method and state that your request is an appeal of a prior privacy-rights decision.
We will respond to verified requests within the time required by applicable law.
09Children's Privacy
Our website is intended for a general audience and is not directed to children under 13 years of age. We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information. Parents or guardians who believe that a child has provided personal information to us may contact us through our contact page.
10Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control. However, no website, internet transmission, electronic storage system, wireless network, or method of data transmission can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through ordinary website forms unless specifically requested through a secure method. Never submit full payment card numbers, CVV codes, PINs, passwords, Social Security numbers, or banking credentials through our general contact or support forms.
11Third-Party Websites and Services
Our website may contain links to third-party websites, mapping services, social media platforms, payment providers, or other services that are not operated by Pull Vending.
We are not responsible for the privacy practices of third parties.
When you interact with a third-party service, that service’s privacy policy and terms may apply.
We encourage you to review the privacy policies of third-party services you use.
12Machine Finder and Mapping Services
Our website may provide tools that help users locate Pull Vending machines or obtain directions.
These features may use location information entered by you, location information authorized through your browser, or third-party mapping and navigation services.
If you choose to open directions through a third-party mapping service such as Google Maps or Apple Maps, information you provide to or share with that service is governed by that service’s own privacy practices.
13Business Transfers
If Pull Vending or the business operating Pull Vending is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction, information may be transferred as part of that transaction where permitted by law.
Any successor entity may continue to use information in accordance with this Privacy Policy unless otherwise disclosed.
14Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.
If required by applicable law, we may provide additional notice regarding material changes.
We encourage visitors to review this page periodically.
15Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, please contact Pull Vending through:
Business Name:
Pull Vending
Website:
https://pullvending.com